What information do we collect?
The Red Cross of the Republic of North Macedonia collects the following data when visiting the application:
Personal identification information
We may collect personally identifiable information from users in a variety of ways, related to the activities, services, features or available resources of the application.
Why do we collect the location of the first responders?
We need the location of the first reponders – employees of the Emergency Button service of the Red Cross of the Republic of North Macedonia – to determine which person is closest to the client. Then, the person closest receives a notification and information about the client to visit as well as general information about the client (age, health status, address, etc.). The location is used and called only in case there is an active alarm initiated by a client or by the dispatchers in the Monitoring Center. The site is not for sale or shared with third parties or outsiders. Only the employees of the Monitoring Center and the Red Cross of the Republic of North Macedonia have access to the information on the location of the device. Employees working in the field sign an agreement that their location will be used for the needs of the Emergency Button service.
Non-personal identification information
We may also collect non-personally identifiable information whenever you visit the application. Non-personally identifiable information may include the name of the browser, the type of computer, and technical information about the connection that the user uses when visiting the application, such as the operating system and the ISP, and similar information.
Search engine cookies
How do we use the information we collect?
The Red Cross of the Republic of North Macedonia collects and uses information from users to facilitate assistance, training, activities and field activities with the main goal of helping those who need help the most.
We do not sell, exchange or rent personal information to third parties. Personal data may be disclosed only in accordance with the legal regulations specified in the regulation on personal data protection, as well as other applicable regulations.
Third party websites and links
Users may find ads or other content on our application that links to other sites and services of our partners, donors, and other third parties. We do not control the content or links contained on those sites and are not responsible for the actions of employees of the sites linked to or from our application.
Acceptance of the terms